Privacy Policy applies to both the Kuruvikal website and the Kuruvi mobile application.
Privacy Policy
Effective Date: 14 April 2026
This Privacy Policy applies to both the Kuruvikal website and the Kuruvi mobile application, owned and operated by Kuruvi Q Commerce Private Limited.
By using the Kuruvi app or website, you agree to the collection and use of information in accordance with this policy.
We are committed to protecting your personal data and ensuring transparency in how your information is collected, used, and shared.
1. Information We Collect
When you use the Kuruvi app, we may collect:
a) Personal Information
• Name
• Phone number
• Delivery address
• Email address
b) Order & Transaction Data
• Products ordered
• Payment details (processed securely via third-party providers)
c) Device & Usage Data
• Device type
• Operating system (Android/iOS)
• App usage behavior
d) Location Data
• Approximate location (to enable accurate delivery services)
2. How We Use Your Data
We use your data to:
• Process and deliver orders
• Provide customer support
• Improve app performance and user experience
• Send order updates and notifications
3. Data Sharing
We do not sell your personal data.
We may share your data with:
• Delivery partners (to fulfill orders)
• Payment gateways (for secure transactions)
• Service providers (analytics, hosting)
4. Permissions
The Kuruvi app may request access to:
• Location (for delivery services)
• Internet access (for app functionality)
These permissions are required for the proper functioning of the app.
5. Data Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, misuse, or disclosure.
6. Data Retention & Deletion
We retain your data only as long as necessary to provide our services.
You may request deletion of your data by contacting us at:
7. Children’s Privacy
Kuruvi does not knowingly collect personal data from children under the age of 13.
8. Third-Party Services
Kuruvi may use third-party services such as:
• OneSignal (push notifications)
• Google Maps (location services)
• Payment gateways
These services may collect data in accordance with their own privacy policies.
9. Links to Other Websites
Our platform may contain links to third-party websites. We are not responsible for their privacy practices.
10. Legal Disclosure
We may disclose your information if required by law or to protect our rights, users, or platform.
11. Contact Us
If you have any questions regarding this Privacy Policy, you can contact us at: