Kuruvikal Driver Account Deletion Policy
Effective Date: 16 April 2026
At Kuruvi Q Commerce Private Limited, we respect the rights of our delivery partners (“Drivers”) to control their personal data and account access. This Driver Account Deletion Policy explains how drivers can request deletion of their account and associated data from the Kuruvikal platform.
1. How to Request Account Deletion
Drivers can request account deletion through any of the following methods:
In-App Request:
Go to Profile → Settings → Delete Account
Email Request:
Send an email to: kuruviqcommerce@gmail.com
Subject: Driver Account Deletion Request
Customer Support:
Contact support via the app or helpline.
2. Information Required
To process your request, we may require:
Registered mobile number
Driver ID (if available)
Registered name
Reason for deletion (optional)
3. What Happens After Deletion
Once your request is processed:
Your driver account will be permanently deactivated
You will lose access to:
Earnings dashboard
Order history
Active delivery slots
You will not be able to log in again using the same account
4. Data Retention & Legal Obligations
Even after account deletion:
Certain data may be retained for legal and compliance purposes, including:
Transaction records
Tax-related data
Dispute resolution records
Retained data will be securely stored and not used for marketing
5. Pending Payments
Before account deletion:
Ensure all pending earnings are settled
Any unpaid dues or disputes must be resolved
6. Processing Time
Account deletion requests are typically processed within 3–7 working days
7. Rejoining the Platform
Once deleted, you will need to register again as a new driver
Previous account data will not be restored
8. Contact Us
For any queries related to account deletion: